Sofema Online (SOL) takes a deep dive into the QA practices in place at European Airports.


In European aerodromes, Quality Assurance serves as the backbone of regulatory compliance and certification. Its role is distinctly separate from that of Quality Control, focusing on the mandatory assessment of compliance through independent verification of QC processes and other operational practices. QA ensures that aerodromes meet the necessary regulatory standards for safety, security, and environmental management, thereby maintaining their certification and operational privileges. This clear delineation of QA's role highlights its importance in the regulatory framework governing European aerodromes, ensuring they adhere to the highest standards of operational integrity and safety.

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Sofema Online (SOL) considers the methods employed in delivering competency-based training as part of the use of the EASA Management System Assessment Tool (MSAT)


  • • Competency-based training (CBT) is a strategic approach that focuses on developing specific competencies required for effective safety management and the proficient use of the Management System Assessment Tool (MSAT).

By tailoring training to build on the following elements organizations can enhance their safety culture and operational efficiency.

 - critical thinking,

 - risk assessment,

 - data analysis, and

 - effective communication skills,

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Sofema Online (SOL) considers the key issues to be addressed when working from heights.


Working from heights involves significant risks, and understanding these risks is the first step towards mitigating them.

Through diligent risk identification, learning from past accidents, and the implementation of robust preventive measures, it is possible to greatly reduce the incidence of falls and injuries. Continuous effort, education, and adaptation to new safety standards are essential to protect workers effectively.

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Sofema Online (SOL) considers key elements of Data Collection to support the use of the EASA Management System Assessment Tool.

Introduction Collecting Data

The safety data that an organisation should collect, should depend on the type of operations it performs, and its degree of digitalization (e.g. automated data-capturing systems).

  • • Filtered information will support the assessment of risks for data-rich organisations whereas organisations lacking data will rely more on expert judgement, risks known in the same profiling sector, or data pools (e.g., collaborative approach, risk sector profile);
  • • Data-rich organisations will be inclined to buy software supported by a robust risk assessment methodology to classify the risks in a more analytical, coherent approach.
  • • The volume of occurrence reports (voluntary and mandatory) as well as means and resources to manage them will depend on the safety culture; open-reporting culture, just culture; the magnitude of the operations and their criticality;
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Sofema Online (SOL) considers the key elements related to the organisation's Security Responsibilities.


The organization and responsibilities within aviation security are pivotal for safeguarding the sector against a myriad of threats and ensuring the safe and secure transportation of passengers, crew, and cargo.

  • • This complex system involves various stakeholders, including international regulatory bodies, national governments, airport operators, airlines, and security personnel, each playing a distinct role within a comprehensive security framework.
  • • Adopting best practices such as risk-based security, leveraging technology, and fostering collaboration can significantly enhance the effectiveness of aviation security operations.
  • • Stakeholders must continually navigate the challenges of an evolving threat landscape, regulatory compliance, and resource allocation to maintain and improve the security of the aviation sector.
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