Introduction by Sofema Online (SOL) www.sofemaonline.com considers the essential steps to deliver an effective and repeatable process.

Introduction - What Is a Sales Process?

Essentially a sales process is a structured approach to achieve our sales objectives and to be able to repeat this approach with multiple persons following the same guidance. A sales process acts as a roadmap as well as a guide for the sales team.

SofemaOnline (SOL) www.sofemaonline.com considers the role and purpose of online instructional training courses.

Introduction by Steve Bentley CEO of SofemaOnline:

As of 2022 EASA permits all Type Training and up to 50% of practical training to be performed online. The reality is that the post-COVID world will never be the same and the willingness of people to engage with online training has never been more evident.

Sofema Online Supports the Objective of Appendix IV Regulation (EU) No 1321/2014

Introduction - EASA requires 3rd Country holders of EASA Part 145 Approval to ensure that their Certifying staff have completed training compliant with EASA Part 66 Module 9 Human Factors & Module 10 Air Legislation. To support this requirement Sofema Online has made available an online training providing both modules fully compliant with every element of the module requirements delivered at “Level 2” throughout.

Additionally, to comply with the requirements of 145.A.30 Personnel requirements (j) By derogation to points (g) and (h), in relation to the obligation to comply with Annex III (Part66), the organisation may use certifying staff qualified in accordance with the following provisions:

Sofema Aviation Services (SAS) www.sassofia.com looks at the current cyber climate and considers the challenges which the industry faces.

Aviation cyber security may be considered as the application of technologies, processes and controls to protect systems, networks, programs, devices and data from cyber-attacks. It aims to reduce the risk of cyber-attacks and protect against the unauthorised exploitation of systems, networks and technologies.

The possibility for malicious aviation cyber acts continue to threaten the integrity of the aviation system and the potential grows almost daily. A continuing challenge is a task of identifying potential cyber vulnerabilities across many different and often complex aviation systems, some integrated and some disparate.

SofemaOnline (SOL) www.sofemaonline.com Considers Attitudes & Techniques which lead to a successful outcome when negotiating.

Making Concessions

Try to avoid making the first major concession, avoid creating the perception that the other party can raise their anticipated or expected outcomes.

» Take the early proceedings step by step - the stronger your entry position the better will be your likely outcome.

SofemaOnline (SOL) www.sofemaonline.com considers best practices related to the use of our Emotional Intelligence to develop a negotiating advantage.

Introduction

The emotionally intelligent negotiator needs to be proficient in the following areas:

» The ability to identify one's own emotions and those of others
» The ability to use our emotions particularly related to analysis
» Able to apply Emotional Intelligence to the Art of the Negotiation

Sofema Online (SOL) www.sofemaonline.com considers Safety Performance Indicators which can reflect the effectiveness of “people” engagement within the Aviation Organisations Safety Management System.

Introduction – Definition of Safety Culture:

» Safety Culture is the set of enduring values and attitudes regarding safety issues, shared by every member of every level of an organization.
» Safety Culture refers to the extent to which every individual and every group of the organization is aware of the risks and unknown hazards induced by its activities.

SofemaOnline (SOL) www.sofemaonline.com considers techniques how to engage in resolving a conflict the different strategies to be considered as part of developing our negotiating skills.

Introduction - Do we Embrace or Fear Conflict?

It is a normal human reaction for many people to stay away or in extreme cases to fear conflict.

It is also normal that we want everyone who engages with us to be satisfied. In fact, a degree of conflict is a healthy part of any discourse.

Conflict means that people are actively negotiating their expectations with the other party.

» Choose Between 10 License or 25 License Corporate Freedom Pass
» Unlimited Aviation Regulatory Training for your Workforce

Sofema Online (SOL) www.sofemaonline.com is pleased to introduce a managed and cost-effective solution to your organisations regulatory and competence building training

Introduction to Sofema Corporate Freedom Pass

We are pleased to support your understanding of the Corporate Freedom Pass and answer any questions you may have, please see attached information and feel free to email team@sassofia.com at any time with questions or comments.

Sofema Aviation Services is pleased to present our Privileged Training Partner Program which we believe not only provides outstanding value but which is unrivalled for the benefits on offer

See here for full details

 » Discounted EASA Regulatory Compliant Training
 » EASA Part 21, Part 145 & Part M Regulatory Training with Special Discount Program

What Does Sofema Offer?

Introducing a discount program that is available daily (not a special offer) and supports our clients whether individuals or companies to build knowledge and competence in the workplace using our Cost-Effective Programs.

At Sofema Online (SOL) www.sofemaonline.com we know this fact for sure

      » Sofema delegates benefit from taking SOL Courses – because they tell us!
      » Since Jan 2020 over 15,000 people have enrolled for Sofema Online Regulatory & vocational training courses

Sofema Online Status

2019 was a Real Turning Point for Sofema Aviation Services! It was the year where we achieved 25,000 satisfied customers.

With more than 550 Classroom www.sassofia.com & 220 Online Courses with www.sofemaonline.com, we are confident we can meet and usually exceed your expectations in a professional & cost-effective way. 

Steve Bentley CEO of Sofema Aviation Services (SAS) www.sassofia.com explains the role of the training material presented by SAS & SOL (Sofema Online) and considers the obligations of the receiving organisation 

Introduction

Sofema Aviation Services was founded back in 2008 – currently, we provide over 550 Classroom & Webinar Courses and over 220 Online courses through our sister site www.sofemaonline.com

Since the beginning of Jan 2020, we have had over 17500 enrollments in our regulatory training.

SofemaOnline (SOL) www.sofemaonline.com considers the best practices needed to ensure effective management of Technical Documentation within the Maintenance Control Centre

Introduction

Strong Management of Technical documentation is imperative for a well-run Maintenance Control Centre. Administration of technical document management should never be overlooked and can adversely affect smooth-running and operational effectiveness if not managed to a high level.

To support efficiency & safety we should ensure that we have the most appropriate systems and processes in place that can help support all associated business areas.

SofemaOnline (SOL) www.sofemaonline.com considers primary aspects of FAA Certification including aircraft & repairs.

Introduction - How Does the FAA Certify Aircraft?

The FAA collaborates with the International Civil Aviation Organization and other civil aviation authorities to maintain and advance the safety of international air transportation.

The Certification Process involves the following:

» A review of any proposed designs and the methods that will be used to show that these designs and the overall airplane complies with FAA regulations;
» Ground tests and flight tests to demonstrate that the airplane operates safely;
» An evaluation of the airplane's required maintenance and operational suitability for introduction of the airplane into service;

Introduced by Sofema Online (SOL) www.sofemaonline.com

26.50 Seats, berths, safety belts, and harnesses - Regulation (EU) 2015/640
Operators of large aeroplanes used in commercial air transport, type certified on or after 1 January 1958, shall ensure that each flight or cabin crew member seat and its restraint system are configured in order to provide an optimum level of protection in an emergency landing whilst allowing the occupant’s necessary functions and facilitating rapid egress.

Sofema Aviation Services (SAS) www.sassofia.com considers the need and regulatory drivers and understand why are required for existing repairs and changes.

Introduction

What is the rationale for DTE and DTI of repairs and changes?

Essentially it is related to the possibility of Early Fatigue or Fails safe requirements (pre 25 571 Amdt 45) which did not necessarily provide for timely inspection of critical structure so that damaged or failed components could be dependably identified and repaired or replaced before a hazardous condition developed.

» Cost-Effective Practical & Relevant Training

» Ideal to Prepare you Safety Department as part of your Annual ERP Assessment

Sofema Online (SOL) www.sofemaonline.com offers an online course equivalent to 2 classroom days covering Practical Crisis Management and Emergency Response Planning  - Please follow the link here: Practical Crisis Management and Emergency Response Planning

Sofema Online (SOL) www.sofemaonline.com is pleased to provide an intensive course covering Part SPA - Specific Approvals including PBN, MNPS, RVSM, LVO (AWOPS), ETOPS

Equivalent to 2 Days Classroom training - outstanding value for 112.50 Euros

Multiple Delegate Discounts are available, please see here for course details: https://sofemaonline.com/lms/courses/309-easa-part-spa-specific-approvals-for-industry-amp-regulatory-authorities/preview

All About Part SPA?

Part SPA was issued as Annex V to Commission Regulation 965/2012. Consisting of Implementing Rules, (IRs), Acceptable Means of Compliance, (AMCs), and Guidance Material, (GMs) Part SPA concerns Specific Approvals typically related to an Air Operators Certificate (Air Carrier) for which an AOC may apply.

Sofema Online (SOL) www.sofemaonline.com considers typical aircraft ground De-Icing /Anti-icing procedures

Introduction

The necessary inspections and communications can be made beforehand at the gate whereas, at remote/centralised de-icing, the necessary information must be informed to the de-icing crew in another way (e.g. coordinator communication).

The determining of the need for de/anti-icing can be made by other qualified persons, not necessary the de-icing crew.

Review by Sofema Online (SOL) www.sofemaonline.com

Considering the Risks Associated with Aircraft De-Icing / Anti-icing Risk

Risks Associated with De-Icing / Anti-icing Process include

» Risks to the Person

o   Accident using the Equipment

o   Health & Safety to the Person related to the Chemicals Used