Blog posts tagged in Auditing

James Pike Managing Director of JP International Training Ltd will be presenting on the subject of Auditing Airport Security with the focus on understanding and address the various challenges

Presentation Introduction – The Aviation Quality & Safety Management Symposium - Holiday Inn Sofia Bulgaria – Tues May 14th & Wed May 15th 2019

If you are engaged in Aviation Quality & Safety Management this is your one "must attend" event of the year.

Here is your opportunity to engage with a professional who has decades of experience and is able to rise to the challenge of any Airport Security issue and to share an understanding regarding best practice solutions.

For event details please see the following link:

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Considering the relationship between Aviation Quality and Aviation Safety, together with the relationship between Quality Assurance Auditing and Safety Assurance Auditing in Aviation

Often it is apparent there is some confusion between the specific functions of the two different undertakings namely a quality assurance management system and that of a safety assurance management system.

So consider that Quality is essentially looking at compliance, and Safety is looking at Risk.
In essence Quality Assurance is determining gaps based on non compliance with either the regulatory requirements or organisational requirements.

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So let’s take a look at how we could perform an Audit of the Internal Reporting System within an Operators Management System.

Consider First the Background Regulatory Obligations and to note that we need in this case to comply with both 965/2012 and 376/2014 (Proposed Audit Items are identified as AI-N)

AMC1 ORO.GEN.200(a)(2) Management system

(a) The safety policy should:

(4) Include safety reporting principles. AI-1

(b) The safety policy should include a commitment:

(5) Not to blame someone for reporting something which would not have been otherwise detected. AI-2

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The ability to successfully identify and address the root cause is not a given and like many activities benefits from improved knowledge experience and development of individual competence.

Typically it is only by monitoring over time that we are able to confirm that the mitigation's which have been developed as a result of analysed root cause have done the job. However we can draw a conclusion based on our understanding of the analysis and actions which have taken place to assess if we have confidence in the steps which have been taken.

Any shortfall in expectation could for example cause the finding to be re-opened for additional analysis.

Some of the reasons that the true root cause has been miss identified are considered here :

a) Root Cause Analysis (RCA) based on assumptions rather than on objective evidence. It is essential to ensure that all data is accurately classified and clearly understood in relation to the observed facts.

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To be effective in reducing negative events we need to understand how we can use various analytical techniques to first understand and then to mitigate the actual as well as potential exposure.

The root cause analysis (RCA) method uses a cause and effect approach by asking (For example) multiple "why" questions as an effective way to identify one or more low level elements which contributed in some way to a subsequent failure.

With sufficient information available we are able to develop a number of corrective actions which should directly impact the exposure and which if taken correctly should prevent failure in the future.

Direct cause is defined as “the cause that directly resulted in the occurrence.” This would be like the person who whilst following a standard operating procedure (SOP) makes an “error” which results in an adverse outcome.

So therefore we can say that the person’s error is the direct cause of the problem that occurred.

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We are very pleased to announce the availability of our latest training which provides for an opportunity to update regarding the Role of the Aviation Quality System within the European Aviation Safety Agency “EASA” Environment.

The Aviation Quality Compliance System should be at the heart of the operation, fully functioning and visible within every department and element of the organization.

This course delivers a comprehensive understanding of all elements of an Aviation Compliance led Quality Management System (QMS). An effective Compliance Management Process can help to support the organization in the most meaningful and tangible way. Organizations which can deliver the most effective quality audit system, together with an efficient process to follow up with all identified issues in a practical way, can excel in the delivery of their core products and services.

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