SofemaOnline (SOL) www.sofemaonline.com considers stakeholder communication best practices.

Introduction

It should be noted that Commercial Airports worldwide are required to have an Airport Emergency Plan (AEP) in place which includes the capacity to set up and operate an Airport Crises Response function including setting up an Emergency Operations Centre.

Airlines should therefore understand that their role is to submit an airline emergency response plan (to the airport authority/operator) which integrates with (but is subordinate to) that of the airport’s equivalent plan (i.e. the AEP)

Sofema Online (SOL) www.sofemaonline.com considers the use of effective checklists in support of Emergency Response Planning

Introduction

No airline has sufficient resources to respond to every emergency situation independently. While it is not possible for every emergency and contingency to be anticipated and prepared for, It is still more than possible for a strong emergency preparedness program to be developed to avoid many of the common pitfalls and at the same time assist in limiting the negative impact as the event unfolds, including both liability and post-emergency issues.

Sofema Online (SOL)  www.sofemaonline.com provides considerations related to best practice to deliver an effective Emergency Response Plan - ERP

Introduction

The impact of any emergency or crisis can be far reaching and without doubt it is essential to deal sensitively in the most effective way and to protect the good name of the organisation.

ERP Managers and Nominated Deputies need to have the competence to manage the organisation both into a crises situation, to manage correctly and to return to normal operations following the standing down of the various ERP & Go Team Activities.

EASA Regulatory Drivers for Emergency Response Plan (ERP)

Sofema Online (SOL) www.sofemaonline.com considers requirements and best practices related to the implementation and management of an effective ERP.

Introduction - AMC1 ORO.GEN.200(a)(3) Management system

Concerning the emergency response plan (ERP)

An ERP should be established that provides the actions to be taken by the operator or specified individuals in an emergency.

The ERP should reflect the size, nature and complexity of the activities performed by the operator.

The Emergency Response Plan should demonstrate compliance with ORO.GEN.200 and AMC1 ORO.GEN,200(a)(1);(2);(3)(5) point (f) and should be designed to help the organisation to respond in the case of accidents, serious incidents or any other abnormal event triggering a crisis.

The number of phases that need to be implemented need to be established in order to prevent the potential confusion that can result when emergency situations arise.

Senior management must identify the responsibilities within their organisation, respond to the needs of next of kin of the crew and the passengers, and provide assistance to the emergency services and the authority in charge of any investigation.

Emergency Response Plan Objective

The aim of the Emergency Response Plan is to: