It is important that we meet the expectations of our customers. To support this objective, we currently provide samples of 5 separate courses on Sofema Online. (So, our clients can try before they buy) - allowing assessment of our product exactly to ensure the product meets the clients expectations. - https://sofemaonline.com/lms/all-courses search keyword “sample”Where a client requests a refund for any reason We reserve the right, in our sole discretion, to limit or deny refund requests in cases where we believe there is refund abuse, including but not limited to the following:

- A significant portion of the course has been consumed or downloaded by a student before the refund was requested.
- Multiple refunds have been requested by a student for the same course.
- Excessive refunds have been requested by a student.
- We do not grant refunds for any subscription services unless otherwise required by applicable law  

These refund restrictions will be enforced to the extent permitted by applicable law.