Practical Crisis Management and Emergency Response Planning


FightGround Operations 10

Brochure ButtonThe focus of this 2 Day training is to ensure that the organisation is able to satisfy EASA regulations related to the management of emergency situations and to demonstrate compliance with both ICAO SARP’s and IATA ISARP’s.

The course focuses on the fundamental importance of managing the organisation process for planning for any emergency situations. To ensure that correct control is enabled and that the organisation is able to manage all activities during a crisis situation.

Consideration is given to understanding the international obligations and requirements of an Emergency Plan, how the nominated spokesperson should manage social media, the press and media in crucial situations.

This course focuses on the practical development and implementation of an Emergency Response System. 


- Understand how to engage with the Emergency Response Process
- Be Able to Gap Analyse your Organization's emergency planning function
- To consider all Phases of the ERP Process
- How to develop and Manager Emergency Preparedness Documentation
- Consider Roles & Responsibilities within the Crises Management Centre
- Gain an Awareness regarding which areas require an emergency response checklist
- Consider ERP Co-ordination across the business


Abbreviations & Definitions
General Introduction & Challenges
Arline Emergency Response Plan - Key Considerations
Developing and Managing an SMS Risk Register - ERP Elements
Emergency Response Program Best Practices
Developing ERP Policy
EASA Regulatory Drivers for ERP
ICAO SARP & SMS Drivers related to ERP
IATA IOSA Requirements for ERP / Crises Management
Selecting and Managing Personnel in respect of ERP
Performing a Current Assessment GAP Analysis of your Organisations ERP / Crises Management Process
Building an Emergency Response Program
Aviation Emergency Response Plan - Considering Crises Control Centre Facilities
Using Emergency Response Exercises
Developing an Airline Emergency Response Manual
Crises Management Fundamentals - Lessons Learned
Aviation Emergency Response Plan - Communication with Stakeholders
Aviation Emergency Response (ERP) Go Team Considerations
Legal and Financial Requirements Obligations & Issues
Dealing with Social Media and the Press
What Technical Aviation Documentation needs to be Collected & Protected following an Incident or Accident I.A.W the Emergency Response Plan (ERP)
Airline Emergency Response Training and Simulation Program
Developing Checklists


Nominated Persons and Post holders, Directors & Airline Operations Managers, Emergency Response Managers and other Airline ERP Stake Holders. Quality & Safety Managers and Auditors.


A broad range of aviation exposures will typically be found in attendees to this training. The course is highly practical and significant and active participation will be expected.


Course type: Presentation without voice over
Duration equivalent to 2-day classroom training
Category: Flight & Ground Operations, Quality, Safety & Security
Price: 125 EUR


This course is part of the following programs:
EASA Part 145 Safety Management System Learning Path Diploma
Accident Investigation & Emergency Response Procedures Combined Training Program
Maintenance Control & Practical Crises Management Package


3 to 5 courses/delegates - 5%
6 to 10 courses/delegates - 10%
11 to 24 courses/delegates - 15%
25 to 49 courses/delegates - 20%
> 50 courses/delegates - 25%

For multiple courses/users discount please contact us at [email protected]