Developing an Aviation Maintenance Control Centre (MCC)

Part M

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The Maintenance Control Centre (MCC) is essentially the hub of the CAMO and acts as the primary interface with the Operations and Maintenance (145) Department Business Areas. The typical role of a Maintenance Control Centre in a medium organisation is to manage the “in service” activities of the aircraft.

– MCC light (MCC light little involvement in Work packages)

MCC heavy manages the oversight of the maintenance and many options in between for example – work package assignment to maintenance, repair and overhaul organisations (MROs) and aircraft on ground (AOG) spares supply. Again multiple solutions based on the organisations constraints.

In a smaller organisation MCC is often integrated into the full CAMO management process.

The Maintenance Control Centre usually interfaces with Operations Control Centre to ensure the maximum availability of aircraft and to minimise maintenance downtime.

Primary activities include many of the following:

· Reliability & Engineering (CAMO) Technical Support AD / SB
· Continuous Assessment of Deferred Maintenance Items and Trouble Shooting
· Maintenance planning and layover coordination including priority of maintenance activities as well as work (package) assignment to maintenance AMO
· AOG support, Coordination & Minimum equipment list dispatch control

This Overview Course considers all elements required to develop either an MCC Heavy or Light function.


The course is highly suitable for CAMO and Maintenance Operations Staff as well as Quality and Safety Staff. Regulatory Authorities and Aircraft Maintenance Organisation Staff will also benefit from this course.


- Understand the Regulatory Drivers related to MCC operations
- How to set up and implement an MCC (Heavy & Light)
- Be able to manage the competence of MCC Staff
- Be able to Understand and Develop MCC Process & Procedures
- Awareness of the Interface Procedures between MCC, OPS & AMO
- Consider typical software’s for managing an MCC


Abbreviations and Terms
Introduction to the Role of an MCC
EASA Operator Responsibilities Concerning Continuing Airworthiness
Converting an Existing CAMO into a CAMO plus MCC
Initial MCC Scoping Exercise
Regulatory Requirements related to MCC Implementation
Considering Aircraft Maintenance Planning and Control Objectives
Developing the MCC Works Scope
Facilities and Equipment Required for an MCC
Roles and Responsibilities within a Typical MCC
MCC Flight Operations Interface
MCC AMO Production Planning Interface
MCC Materials Management Interface
Training Considerations Related to a Functioning MCC
MCC Financial Considerations / Cost-Benefit Analysis
Meeting Technical & Documentation Support Requirements
Addre-ssing AOG and Unscheduled Maintenance
Short Term Reliability Considerations
Recurrent Defect Control
MCC Managed Aircraft Technical Records
MCC Software Considerations
MCC Visual Display Systems
Quality Control within the Maintenance Control Environment
Emergency Response Program Best Practices
What Technical Aviation Documentation needs to be Collected & Protected following an Incident or Accident I.A.W the Emergency Response Plan (ERP)


CAMO, Maintenance Operations Staff, Quality and Safety Staff. Regulatory Authorities and Aircraft Maintenance Organisation Staff will also benefit from this course.


A background in aviation maintenance.


Course type: Presentation without voice over
Duration equivalent to 3-day classroom training
Category: Part M
Price: 170 EUR


This course is part of the following programs:
Maintenance Control & Practical Crises Management Package


3 to 5 courses/delegates - 5%
6 to 10 courses/delegates - 10%
11 to 24 courses/delegates - 15%
25 to 49 courses/delegates - 20%
> 50 courses/delegates - 25%

For multiple courses/users discount please contact us at