Introducing a New Way for Your Team to Access Sofema Online Regulatory & Vocational Training Courses. Enroll today and provide your team with access to over 300 courses!
Enrol Now -
Pay Later
Frequently Asked Questions
5. Is there a limit on the number of enrollments?
No, you can enroll as many participants as needed each month without restrictions.
6. Do we need to enroll delegates each month to maintain membership?
No, once you’re a member, use the program as needed. Membership remains active regardless of enrollment frequency.
7. Who can benefit from this program?
Companies who need targeted training to meet specific regulatory compliance or immediate skill gaps.
8. How are the courses delivered?
Courses are offered through the Sofema Online platform. A nominated Account Manager manages all administrative aspects.
9. How long are courses accessible?
Courses are accessible for 9, 12 or 15 months, depending on the program type, with participants having three attempts to pass the examination.
10. Can the Account Manager monitor the progress?
Yes, admin privileges (upon request) allow the Account Manager to track progress, download certificates, and view exam scores.
11. What training courses are available through the ENPL program?
The program includes over 350 online regulatory, vocational, and specialized courses covering UK CAA & EASA Part 145, among other topics.
12. How does the accumulated monthly discount work?
Discounts are calculated based on the total number of enrollments each month.
The more courses you enroll in, the greater the discount, which is reflected in your monthly invoice.
13. What happens if the monthly payment is delayed?
In the event payment is not received within the 30-day grace period then all active accounts will be immediately suspended and the ENPL program will be frozen and will not be reactivated until payment is received. (Plus Admin Fee of 100 Euros will apply on each occasion to reactivate the accounts.)
Additionally, payments which remain outstanding 30 days after the invoice issue will incur a penalty of 5%.
14. Can training be customized for specific organizational needs?
Yes, Sofema Online offers the flexibility to tailor courses to meet specific organizational requirements, ensuring that training is as relevant and effective as possible.
15. Is there support available for users encountering difficulties with the courses?
Comprehensive support is available for all users. This includes technical assistance with the online platform, as well as educational support to help understand course material.
16. What are the criteria for becoming a member of the PTP program?
Membership is open to any organization that seeks support and savings on training. Each application is reviewed on its merit to ensure alignment with program goals.
17. Can international organizations participate in the ENPL and PTP programs?
Yes, these programs are available globally to organizations that meet the program criteria, regardless of geographical location.
18. How do I cancel or change an enrollment after it has been processed?
Changes or cancellations can be managed through the Company Account Manager, who has the necessary administrative rights to adjust enrollments as required.
Changes or cancellations may be made if the course has not been started.
19. Important Notice Regarding Enroll Now Pay Later (ENPL)
Sofema Online wishes to clarify the Terms and Conditions governing participation in the Enroll Now Pay Later (ENPL) scheme.
ENPL is offered as a form of credit arrangement and is subject to an assessment of the applicant’s creditworthiness. As part of this process, applicants may be requested to provide supporting documentation, such as a bank-issued letter of good standing. Additionally, eligibility for ENPL may require applicants to transition from an existing Privileged Training Partner (PTP) relationship or from a Prepay Bonus Plan (PBP) arrangement.
Please Note: ENPL is available exclusively to organisations that hold valid regulatory approval (OPS - CAMO - AMO, etc).
Sofema Online reserves the right to evaluate all applications on a case-by-case basis and to decline or withdraw access to the ENPL scheme at its sole discretion.
**
ENPL Clients: Payment Terms & Account Suspension Policy
ENPL clients receive a special privilege in being able to quickly enroll their team members and to receive 1 monthly invoice with 30 days to pay, additionally, they receive a consolidated discount enabling them to maximize their savings.
The system works because it is administratively efficient, which allows additional savings to be passed to our clients.
Unfortunately, due to a lack of diligence and multiple payment lapses by a small number of clients we have to introduce the following provision.
In the event payment is not received within the 30-day grace period then all active accounts will be immediately suspended and the ENPL program will be frozen and will not be reactivated until payment is received. (Plus Admin Fee of 100 Euros will apply on each occasion to reactivate the accounts.)
Additionally, if a payment remains outstanding for more than 30 days, the PTP discount will be suspended and considered inapplicable until full compliance with the payment terms is restored.
Please take due note of this additional provision and ensure the timely remittance of outstanding payments.
