Performance Coaching in Aviation Operations & Maintenance
What is a Performance Coach?
First, to consider the role of Leaders & Managers, Leaders typically share their visions and drive the business process to reach the goal whilst Managers strive to deliver results by exerting controls within an organisational business structure and within an agreed budget.
The role of a “Performance Coach” is to engage with the client and encourage the client to reach a conclusion without the coach providing your interpretation of events or giving directions. The whole point of coaching is for the client to reach their own conclusions and understandings and to determine their own actions.
So we could say that a coach’s role is to gently guide prompt their client’s thinking without being either judgmental or presenting any prejudice. Coaching can easily become a part of organisational culture & behaviour including team briefings/meetings as well as encourage such activities as a function of, individual development and customer-focused activities.
Benefits of Performance Coaching in Aviation Operations & Maintenance
a) Gain an understanding regarding the need to build listening skills as well as attention to the body language of the client.
b) Understand the need for engaging with open question techniques
c) Understand how effective coaching supports the organisations entire business value structure and provides an environment whereby all team members feel supported by and encouraged to continue self-development
d) Develop a passionate attitude towards the coaching role as well as accepting the need for continuous development both of self and mechanisms (tools) for engagement.
e) Become more focused and able to measure & monitor ongoing situations are an essential attribute of a highly effective coach
Contents
• Characteristics of Good Coach
• Elements of Good Coaching Session
• Communication Skills for Effective Coaching
• Five Steps of Coaching for Optimal Performance
• Coaching Strategies for Different Behavioral Style
