Blog posts tagged in Process

Process Review by Sofema Online (www.sofemaonline.com)

Introduction

When investigating problems we should all aim to understand the difference between addressing the symptoms of a problem versus understanding the contributing factors and finally understanding the Root Causes of a given situation or problem.

If we can look deeper and to address on the way all Root Causes as well as Contributing Factors, then we can consider how to fix the underlying disconnects in the system and processes so that that the problem hopefully goes away and does not re-occur.

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Posted by on in Regulatory

SofemaOnline takes a look at the ins & outs of the end of lease transitional checklists

Forthcoming Technical Records Training Notification

Aircraft Technical Records Specialist Lessee Management for CAMO & TR Staff – 2 Days, Dubai, UAE  2nd of February & 3rd of February 2020

Introduction

Anyone who has gone through the “pain” of an aircraft re-delivery will know about the potential for an upset with the potential of a costly failure a distinct possibility, particularly if you do not plan the process correctly. Whilst much of a transition delivery is outside of the lessor’s direct control due to the involvement of external organisations – MRO & Parts Suppliers – Part 21J Design Organisations etc. It is still both possible and advantageous for the Lessor to take all-natural precautions.

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As an EASA approved organisation Aviation Postholder, your primary responsibility is to ensure full compliance of your business area with all regulatory requirements externally as well as all organizational requirements internally. Other challenges faced by both the EASA approved organisation Aviation Postholders and Senior Aviation Business Leaders involve effectively managing your team and developing effective strategies to optimize performance whilst maintaining standards.

In order to effectively manage aviation standards it is essential to both document and communicate clearly all expected objectives, challenges, and team goals. The level of communication must ensure that this is confirmed and understood.

EASA Approved Organisation Postholder Quality Control Obligations

The starting point is to put in place the most effective Quality Control processes because it is necessary not only to ensure compliance but also to promote efficiency wherever possible in the work place. This in turn brings the growing need to measure the effectiveness of the processes and people you are managing. Increasingly, the focus will be orientated towards integrated management standards. This is why it is required to develop a process approach with embedded quality principles.

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EASAOnline is pleased to discuss the role of the EASA Quality Assurance Auditor. Quality Auditors will be found in all organisations which work under the umbrella of the European Aviation Safety Agency (EASA), including Airlines, Airports, and Maintenance Organizations.

Considering the Nature of Audits

When we talk about audits we are generally talking about the need to ensure compliance. Regulatory audits are essentially compliance audits where we are looking to compare the actual with the expected. The expected typically being compliance either with EASA or another regulatory body.

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EASAOnline looks at the Notification to Captain (NOTOC)

BEST Practice – Driven By IATA

Each airline is individually responsible for developing the procedures which should be followed to ensure that the Captain is fully informed at all times. A typical process involves the use of the Notification to Captain Document which is otherwise known as a NOTOC. IATA requires all of its member airlines to notify the flight deck crew (the pilot) anytime dangerous goods are to be loaded on board their flights. It is both a standard and a best practice procedure to ensure that on any flight the crew have full knowledge of what is being carried in the cargo compartments.

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An application for an aircraft maintenance License or change to such License shall be made on an EASA Form 19 (Form 19 is adopted and issued by each regulatory authority).
 
Applications
 
The application are normally made under the jurisdiction of the Competent Authority of any European Member State.
 
Once a member state issues your license you will normally continue to use this Member State (It is possible to change though there is little reason to do so!).
 
Please note that SofemaOnline works with our Romanian Partner, European Aviation Institute who is an EASA Part 147 approved Maintenance Training Organization (MTO) with Certificate of Approval No RO.147.0003. Therefore the applicable regulatory authority is the Romanian Civil Aviation Authority.

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What is the difference between Policy, Process and Procedures?
 
A Policy is essentially a set of basic principles and associated guidelines, formulated and enforced by the organization typically designed to demonstrate compliance with a regulatory obligation and in so doing demonstrate objectives and actions in pursuit of long-term goals.
 
A Process is typically understood to be a sequence of usually separate but linked procedures and which, also requires a number of resources to achieve.
 
Procedures provide instructions or guidance ideally in clear, non-ambiguous, and effective manner describing in “simple language” to how a particular task or activity should be accomplished.

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When we consider the total contents of the aircraft work package we have a distinct number of elements:

a) Routine - these are the tasks which are packaged into maintenance checks and assigned from the aircraft maintenance program
b) Service Bulletins, Mods and AD driven - this package forms a group of activates which can potentially be quite disruptive and as a consequence deserves due consideration in respect of the various planning considerations to support an effective delivery of maintenance
c) Deferred Maintenance - Tasks which are carried over from Line Maintenance deferred defects or defects deferred in accordance with the MEL
d) Defects found during the maintenance check inspection activities - These defects are discovered during maintenance inspection of the various aircraft zones

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