This course integrates both human factors and safety management system elements, fully compliant with EASA GM1 145.A.30 (e) HF and SMS training requirements.

People are at the core of our aviation system, and there is a need to be willing to engage with the organization‘s safety management system as well as to remain aware of the potential for human error-driven exposure at all times. We must strive to ensure we are able to deliver strong human performance to protect both the person and the system.

Today, 80% of aircraft accidents and incidents are caused by human-factor errors. Whether it is pilot error, maintenance error, air traffic control, or other ground-related causal factors, ultimately, it does not matter if human error is human error.

We know about the importance of aviation human factors training, but how can we make a difference? There is a deep understanding of the various causes of error after the event; the challenge is to understand, before we have an incident or accident, the risks and exposures that the organization faces.

We need to effectively consider human factors and manage human performance as a function of the development of our organization‘s “Safety Management System” (SMS). To do so, we need to address the risks and exposures; all threats need to be understood and mitigation put into place to address them.

The course is highly participative, stimulates involvement, and provides powerful HF motivation and awareness. The aim is to give delegates a full introduction to aircraft maintenance human factors. Delegates are able to achieve an in-depth understanding regarding human performance and aviation safety concepts, in particular, to ensure adequate focus on the importance of safety behavior integrated into normal working practices.

 
Q WHAT IS THE BENEFIT OF THIS TRAINING - WHAT WILL I LEARN?

 Q CONTENTS

Module 1 Abbreviations & Definitions
Module 2 1.1. The Need to Address Safety Management and Human Factors
Module 3 1.2. Statistics
Module 4 1.3. Incidents
Module 5 1a. Safety Risk Management
Module 6 1a.1. Hazard Identification
                1a.2. Safety Risk Assessment
Module 7 1a.3. Risk Mitigation and Management
Module 8 1a.4. Effectiveness of Safety Risk Management

Module 9 2. Safety Culture/Organisational Factors
2.1 Justness/Trust
2.2 Commitment to Safety
2.3 Adaptability
2.4 Awareness
2.5 Behaviour
2.6 Information

Module 10 3. Human Error
Module 11 3.1. Error Models and Theories
Module 12 3.2. Types of Errors in Maintenance Tasks
Module 13 3.3. Violations
Module 14 3.4. Implications of Errors
Module 15 3.5. Avoiding and Managing Errors
Module 16 3.6. Human Reliability

4. Human Performance & Limitations
Module 17 4.1. Vision
Module 18 4.2. Hearing
Module 19 4.3. Information-Processing
Module 20 4.4. Attention and Perception
Module 21 4.5. Situational Awareness
Module 22 4.6. Memory
Module 23 4.7. Claustrophobia and Physical Access
Module 24 4.8. Motivation
Module 25 4.9. Fitness/Health
Module 26 4.10. Stress
Module 27 4.11. Workload Management
Module 28 4.12. Fatigue (Sleep & Shiftwork)
Module 29 4.13. Alcohol, Medication, Drugs
Module 30 4.14. Physical Work
Module 31 4.15. Repetitive Tasks

5. Environment
Module 32 5.1. Peer pressure
Module 33 5.2. Stressors
Module 34 5.3. Time Pressure and Deadlines

5.4. Workload
Module 35 5.5. Shift Work
Module 36 5.6. Noise and Fumes
Module 37 5.7. Illumination
Module 38 5.8. Climate and Temperature
Module 39 5.9. Motion and Vibration
Module 40 5.10. Complex Systems
Module 41 5.11. Other hazards in the workplace
Module 42 5.12. Lack of manpower
Module 43 5.13. Distractions and interruptions

6. Procedures, information, tools and practices
Module 44 6.1. Visual Inspection
Module 45 6.2. Work logging and recording
Module 46 6.3. Procedure - Practice/Mismatch/Norms
Module 47 6.4. Technical Documentation - Access and Quality
Module 48 6.5. Critical Maintenance Tasks and Error - Capturing Methods (Independent Inspection, Reinspection, etc.)

7. Communication
Module 49 7.1. Shift/Task Handover
Module 50 7.2. Dissemination of Information
Module 51 7.3. Cultural Differences

8. Teamwork
Module 52 8.1. Responsibility
Module 53 8.2. Management, Supervision and Leadership
Module 54 8.3. Decision-Making

9. Professionalism and integrity
Module 55 9.1. Keeping up to date; currency
Module 56 9.2. Avoiding Error-provoking behaviour
Module 57 9.3. Assertiveness

10. Organisation’s HF safety program
Module 58 10.1. Safety policy and objectives, just culture principles
Module 59 10.2.1. Reporting errors and hazards, internal safety reporting scheme
Module 60 10.2. Disciplinary policy
Module 61 10.3. Error investigation process
Module 62 10.4. Action to address problems
Module 63 10.5. Feedback and safety promotion

 Q TARGET GROUPS

For anyone who wishes to engage with the aviation maintenance system or who has an organisational obligation to ensure completion of Initial SMS & Human Factors Training.

The training will also be of benefit for anyone who needs to understand, manage and support the need to fully engage with human interaction within the organization.

 
 Q PRE-REQUISITES

A background in an aviation maintenance environment.

 Q ABOUT THIS COURSE

Course type: Presentation with voice over
Duration equivalent to 3-day classroom training
Category: Part 145
Price: 155 EUR

 Q MULTIPLE COURSES/USERS DISCOUNTS

3 to 5 courses/delegates - 5%
6 to 10 courses/delegates - 10%
11 to 24 courses/delegates - 15%
25 to 49 courses/delegates - 20%
> 50 courses/delegates - 25%

For multiple courses/users discount please contact us at [email protected]