EASA Part 145 Safety (SMS) & Human Factors (HF) Training (Initial) with VO

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This Course Integrates both Human Factors and Safety Management System Elements fully compliant with EASA GM2 145.A.30 (e) HF & SMS Training Requirements. People are at the core of our aviation system and the need to be willing to engage with the organisation‘s safety management system as well as to remain aware of the potential for human error-driven exposure at all times. We must strive to ensure we are able to deliver a strong human performance to protect both the person and the system. Today 80% of Aircraft Accidents and incidents are caused by Human Factor errors.

Whether it is pilot error, maintenance error or Air traffic Control or other ground-related causal factors, ultimately does not matter human error is human error. So we know about the importance of Aviation Human Factors Training, but how to make a difference? There is a deep understanding of the various causes of error after the event, the challenge is to understand before we have an incident or accident the risks and exposures that the organization faces. We need to effectively consider human factors and manage human performance as a function of the development of our organisation‘s “Safety Management System” (SMS) organization, to do so we need to address the risks and exposures, all threats need to be understood and mitigation put into place to address them. The course is a highly participative and stimulates involvement and provides for powerful HF motivation and awareness. The aim is to give delegates a full introduction to Aircraft Maintenance Human Factors. Delegates are able to achieve an in-depth understanding regarding human performance and Aviation Safety Concepts, in particular, to ensure adequate focus on the importance of Safety Behaviour integrated into normal working practices.


• Be able to demonstrate compliance with EASA GM2 145.A.30 (e) HF & SMS Requirements
• Achieve an in-depth understanding regarding basic Aviation Safety Concepts
• Be able to consider Human Factors knowledge and integrate it into key areas of aviation Safety Maintenance
• Familiarise with key human performance issues relevant to Maintenance Operations
• Achieve a strong Understanding of Safety & Human Factor Principles
• Be able to consider human performance limitations as well as the potential impact on the daily routine
• Be able to apply operational Human Factors knowledge to maintenance error investigations



Module 1  Abbreviations & Definitions

Module 33  5.2. Stressors

Module 2  1.1. The Need to Address Safety Management and Human Factors

Module 34  5.3. Time Pressure and Deadlines
5.4. Workload

Module 3  1.2. Statistics

Module 35  5.5. Shift Work

Module 4  1.3. Incidents

Module 36  5.6. Noise and Fumes

Module 5  1a. Safety Risk Management

Module 37  5.7. Illumination

Module 6  1a.1. Hazard Identification
                 1a.2. Safety Risk Assessment

Module 38  5.8. Climate and Temperature

Module 7  1a.3. Risk Mitigation and Management

Module 39  5.9. Motion and Vibration

Module 8  1a.4. Effectiveness of Safety Risk Managemenт

Module 40  5.10. Complex Systems

Module 9  2. Safety Culture/Organisational Factors

2.1 Justness/Trust
2.2 Commitment to Safety
2.3 Adaptability
2.4 Awareness
2.5 Behaviour
2.6 Information

Module 41  5.11. Other hazards in the workplace

Module 10  3. Human Error

Module 42  5.12. Lack of manpower

Module 11  3.1. Error Models and Theories

Module 43  5.13. Distractions and interruptions
6. Procedures, information, tools and practices

Module 12  3.2. Types of Errors in Maintenance Tasks Module 44  6.1. Visual Inspection
Module 13  3.3. Violations Module 45  6.2. Work logging and recording
Module 14  3.4. Implications of Errors Module 46  6.3. Procedure - Practice/Mismatch/Norms
Module 15  3.5. Avoiding and Managing Errors Module 47  6.4. Technical Documentation - Access and Quality

Module 16 3.6. Human Reliability
4. Human Performance & Limitations

Module 48  6.5. Critical Maintenance Tasks and Error-Capturing Methods (Independent Inspection, Reinspection, etc.)

7. Communication 

Module 17  4.1. Vision  Module 49  7.1. Shift/Task Handover 
Module 18  4.2. Hearing  Module 50  7.2. Dissemination of Information 
Module 19  4.3. Information-Processing Module 51  7.3. Cultural Differences

 8. Teamwork

Module 20  4.4. Attention and Perception  Module 52  8.1. Responsibility
Module 21  4.5. Situational Awareness  Module 53  8.2. Management, Supervision and Leadership
Module 22  4.6. Memory Module 54  8.3. Decision-Making

9. Professionalism and integrity

Module 23  4.7. Claustrophobia and Physical Access Module 55  9.1. Keeping up to date; currency
Module 24  4.8. Motivation  Мodule 56  9.2. Avoiding Error-provoking behaviour
Module 25  4.9. Fitness/Health  Module 57  9.3. Assertiveness

10. Organisation’s HF safety program

Module 26  4.10. Stress Module 58  10.1. Safety policy and objectives, just culture principles
Module 27  4.11. Workload Management  Module 59  10.2.1. Reporting errors and hazards, internal safety reporting scheme
Module 28  4.12. Fatigue (Sleep & Shiftwork) Module 60  10.2. Disciplinary policy
Module 29  4.13. Alcohol, Medication, Drugs Module 61  10.3. Error investigation process
Module 30  4.14. Physical Work  Module 62  10.4. Action to address problems

Module 31  4.15. Repetitive Tasks
5. Environment

Module 63  10.5. Feedback and safety promotion
Module 32  5.1. Peer pressure  



For anyone who wishes to engage with the aviation maintenance system or who has an organisational obligation to ensure completion of Initial SMS & Human Factors Training.

The training will also be of benefit for anyone who needs to understand, manage and support the need to fully engage with human interaction within the organization.


A background in an aviation maintenance environment.


Course type: Presentation with voice over
Duration equivalent to 3-day classroom training
Category: Part 145
Price: 145 EUR


3 to 5 courses/delegates - 5%
6 to 10 courses/delegates - 10%
11 to 24 courses/delegates - 15%
25 to 49 courses/delegates - 20%
> 50 courses/delegates - 25%

For multiple courses/users discount please contact us at [email protected]