UAE CAR M Introduction - HF & SMS (Initial)
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Delegates are able to achieve an in depth understanding regarding basic Aviation Safety Concepts in particular to ensure adequate focus on the importance of Safety Behaviour integrated into normal working practices and at the same time fully recognize the importance of optimum Human Behaviour. As well as the opportunity to achieve a strong understanding of Safety & Human Factor Principles, delegates will consider human performance limitations as well as the potential impact on the daily routine. The course additionally provides an opportunity to ensure an in depth familiarisation with key human performance issues relevant to maintenance management & operations in addition, to be able to consider Human Factors knowledge and to be able to integrate this knowledge into key areas of aviation Safety Maintenance.
1.Abbreviations & Definitions 1.2 Statistics 3.1.3 Incidents (Incidents Attributable to Human Factors/ Human Error) 4.1a. Safety Risk Management 5.1a.1. Hazard identification & 1a.2. Safety Risk Assessment 1a.3. Risk Mitigation and Management 6.1a.4. Effectiveness of Safety Risk Management 7.2 Safety Culture/Organizational Factors 8.3 Human Error 9.3.1 Error models and theories 10.3.2 Types of errors in continuing airworthiness management and maintenance tasks 11.3.3 Violations 12.3.4 Implications of errors 13.3.5 Avoiding and managing errors 14.3.6 Human reliability 15.4 Human Performance & Limitations 4.1 Vision 17.4.3 Information-processing 18.4.4 Attention and perception 19.4.5 Situational awareness 20.4.6 Memory 21.4.7 Claustrophobia and physical access 22.4.8 Motivation & Demotivation 23.4.9 Fitness/Health 24.4.10 Stress 25.4.11 Workload management 26.4.12 Fatigue (Sleep, Fatigue & Shift Work) 27.4.13 Alcohol, medication, drugs 28.4.14 Physical work 29.4.15 Repetitive tasks/Complacency 30.5 Environment 5.1 Peer pressure 31.5.2 Stressors 32.5.3 Time Pressure and Deadlines 33.5.4 Workload 34.5.5 Shift work 35.5.6 Noise and Fumes 36.5.7 Illumination 37.5.8 Climate and temperature 38.5.9 Motion and vibration 39.5.10 Complex systems 41.5.12 Lack of manpower 42.5.13 Distractions and interruptions 43.6 Procedures, Information, Tools and Practices 6.1 Visual inspection 44.6.2 Work logging and recording 45.6.3 Procedure - practice/mismatch/norms 46.6.4 Technical documentation - access and quality 47.7 Communication 7.1 Shift/Task Handover 48.7.2 Dissemination of Information 49.7.3 Cultural differences 50.8 Teamwork 8.1 Responsibility 51.8.2 Management, supervision and leadership 52.8.3 Decision-making 53.9 Professionalism and integrity 9.1 Keeping up to date; currency 54.9.2 Avoiding error-provoking behaviour 55.9.3 Assertiveness 56.10 Organisation’s Safety Programme 57.10.1 Safety policy and objectives, just culture principles 58.10.2 Reporting errors and hazards, internal safety reporting scheme 59.10.3 Investigation process 60.10.4 Action to Address Problems 61.10.5 Feedback and Safety Promotion
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