Safety Management Systems for EU 1178/2011 & EU 965/2012

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Brochure ButtonIt is an EASA obligation for each organisation to remain fully compliant with all regulatory and associated requirements.

Within our respective organisations (Operator and ATO), we are responsible for the Quality Control and effectiveness of the Safety Management System. We are typically in receipt of numerous audits, both internal from the quality Assurance department and external from the Regulatory Authority and Customers.

Safety Management looks at risk, and Safety Management Systems should focus extensively on the analysis of the data derived from the contributing elements of the various impacted areas.

The Safety Management System identifies as an essential goal the improvement of Safety Performance. In so doing, the SMS aims to deliver an improvement in risk exposure.

The ability to communicate effectively and to analyze root causes are without doubt essential skills for business area managers.

The purpose of this training is to identify best practice techniques and behaviours to support the interpretation of audit findings and how these can be understood, analyzed, and mitigated.


  1. Abbreviations & Terms
  2. The Evolution of Safety Thinking
  3. Sharing our SMS Understandings
  4. General Introduction-Components of an ICAO SMS
  5. Safety Management System Complex/Non-Complex ATO
  6. SMS in an Operations Environment
  7. Non-Punitive Disciplinary Policies
  8. SMS and Organisational Culture
  9. SMS Training Requirements
  10. Managing SMS-related Competencies
  11. The Difference between Quality Assurance and Safety Assurance
  12. Safety Accountabilities
  13. How to Evaluate the Organisation's Data Capture and Data Analysis Processes
  14. Safety Management System Occurrence Reporting Considerations
  15. Introduction to Emergency Response Planning
  16. How to Approach Contributory Factors, Risk and Severity
  17. Using Root Cause Analysis to Drive an Effective Safety System
  18. How we Measure and Categorise Risk
  19. SPT - Alert Level - SPI
  20. Considering Aviation Safety System Performance Indicators
  21. Assessing SMS Communication Tools


This training is highly relevant for Accountable Managers, Directors, Managers, Safety System Stakeholders, Operations Directors, Supervisors, Safety Managers, as well as business area stakeholders who need to have a deep appreciation of the safety management systems.


A background in an aviation environment together with a comprehensive understanding of the theory and practice of SMS process and procedures.


This course is intended to provide participants with the tools with which they will be able to develop and measure an effective Aviation SMS as well as validate the organisational process to manage accidents, Incidents, and other safety-related issues.


Course type: Presentation without voice over
Duration equivalent to 2-day classroom training
Category: Quality, Safety & Security
Price: 125 EUR


3 to 5 courses/delegates - 5%
6 to 10 courses/delegates - 10%
11 to 24 courses/delegates - 15%
25 to 49 courses/delegates - 20%
> 50 courses/delegates - 25%

For multiple courses/users discount please contact us at