How to Measure Effective Performance Delivery During Compliance Audits
Sofema Online (SOL) www.sofemaonline.com considers how we can generate improvements related to Audit Performance Delivery During EASA Compliance Audits including purpose, overview and challenges.
Introduction
Measuring effective performance delivery during EASA compliance audits provides an enhancement to the basic “prescriptive” compliance audit and helps to ensure that aviation organizations are meeting EASA's safety standards.
Effective performance delivery refers to the ability of an organization to deliver its services or products consistently and efficiently while adhering to EASA regulations.
How can we improve audit Performance Delivery During EASA Compliance Audits purpose, and overview?
Effective audit performance delivery during these audits requires preparation, communication, a risk-based approach, an evidence-based audit, follow-up, and continuous improvement.
>> By ensuring all mentioned steps are followed aviation organizations can ensure compliance with EASA regulations as well as enhance aviation safety.
Challenges:
>> EASA regulations are complex and can be difficult to understand. Compliance with these regulations requires a thorough understanding of the rules and the ability to apply them correctly. (In turn, this requires competence and management of role-specific training)
>> Measuring effective performance delivery during EASA compliance audits can be challenging due to each stakeholder having their own set of procedures and practices, making it challenging to assess their compliance not just with EASA regulations but with organisational and industry best practices.
>> EASA audits are typically conducted within a limited time frame, which can make it difficult to conduct a thorough audit in the allotted time (Auditors need to be efficient in their work and prioritize areas that require the most attention.)
>> Resistance to change is often experienced across many business areas where affected staff may be resistant to change and unwelcoming or receptive to feedback
Effective Steps to Deliver Audit Performance
>> Preparation is key to delivering effective audit performance.
o Detailed review of EASA regulations and guidance material to ensure a thorough understanding of the requirements.
o Detailed review of the organization's policies, procedures, and manuals to identify areas that require attention.
>> Effective communication is crucial with the need to communicate clearly with the aviation organization's management and staff to ensure that they understand the audit process and the requirements for compliance.
>> Auditors should use a risk-based approach to prioritize areas that require the most attention.
o This approach allows auditors to focus on high-risk areas and identify potential non-compliances that could have a significant impact on aviation safety.
>> Focus on evidence-based sampling which may include records, logs, manuals, and other documentation.
>> Post Audit Report for a Performance Audit is not the same as a Compliance Audit – as it will include observations (not necessarily non-compliances) which will essentially be a recommendation for improvement as well as a potential timeline for implementing changes.
Next Steps
Sofema Aviation Services (www.sassofia.com) and Sofema Online (www.sofemaonline.com) offer Classroom, Webinar & Online Training - Please see the relevant website or email team@sassofia.com
