MCC-OCC Maintenance Control - Flight Operations Interface

SofemaOnline (SOL) considers the communication relationship between the Maintenance Control Centre (MCC) and the Airline Operations Control Centre (OCC)

Introduction – Considering OCC Functions

The goal of any OCC is to be efficient, effective and promote best practice decision making- To make the best decision for the right reasons (Based on the optimum data set available)

The development of an OCC is a continuous process usually driven by either a shortfall in expected outcome (driven by an ineffective process) or the internal need to improve a process which whilst compliant with the objective no longer meets acceptance.

Whilst each OCC typically has a unique set of process elements it is possible to integrate multiple business elements to provide a flexible & responsive approach to managing the network.

Consider the following Data sets which can be considered for integration within an integrated OCC system:

» Weather from multiple sources
» Project management software
» Aircraft tracking
» Aircraft scheduling
» AOG management
» Aircraft maintenance scheduling and monitoring
» Flight Crew rostering and monitoring
» Cabin Crew rostering and monitoring
» Ground OPS & Passenger Services
» Cargo
» Catering
» Weight and balance – Load Planning
» NOTAMs (notice to airmen)
» Air Traffic Control.

Driving Effective Control through the OCC

The continuing success of the Airlines's Operation depends in no small part on the teamwork and performance of the Operations Control Center OCC. Within the OCC is a collection of critical roles that are together responsible for the day-to-day wellbeing of flight operations.

Maintenance Controller Interface Duties

The Duty Maintenance Controller works closely with personnel from the OCC center to ensure

• Each aircraft that is planned to have a check is routed to an appropriate maintenance facility.
• To provide OCC with information on fleet maintenance status
• A number of Software’s are available which can be used to manage Continuing Airworthiness, Inventory & Maintenance Management.
• Some Maintenance Systems are able to receive real-time updates of operational data
• OCC decisions to delay, divert, or cancel flights are discussed with MCC so that appropriate support may be given and any required reconfiguration of maintenance activities take place in the most efficient way.

Typical MCC Roles support ongoing maintenance scheduling and the outstation maintenance support process.

• Monitoring the operational network and managing aircraft status information flow
• Allocate tasks according to aircraft types and maintenance due status report

Next Steps

Sofema Aviation Services (www.sassofia.com) and SofemaOnline (www.sofemaonline.com) offer EASA Regulatory Compliant and Vocational Training across a range of Aviation Areas – please see our Websites or email Team@sassofia.com

Sofema Aviation Services provides a 3-day course to implement your own MCC – please see the following https://sassofia.com/course/developing-an-aviation-maintenance-control-centre-3-days/