Sofema Online (SOL) www.sofemaonline.com considers the use of FMEA as part of the certification process.

Introduction

Failure Mode and Effect Analysis (FMEA) is a systematic, proactive method for evaluating a process or a system to identify where and how it might fail and to assess the relative impact of different failures in order to identify parts of the process that are most in need of change.

FMEA typically involves cross-functional teams, fostering collaboration and knowledge-sharing among different stakeholders, leading to a more comprehensive analysis.

Sofema Online (SOL) www.sofemaonline.com considers the essential aspects of modification activity during lease acceptance, transition & return.

Multiple options are on the table related to:

» What work will be performed (Returning Lessee or New Lessee or Outsourced)?
» Who will perform the work?
» Who will pay for the work or is a rental offset appropriate?

Sofema Online (SOL) www.sofemaonline.com introduces Operational Suitability Data.

Introduction & Regulatory Drivers for OSD

With the entry into force of Commission Regulation (EU) No 69/2014 on 18 February 2014 the concept of Operational Suitability Data (OSD) was implemented, integrating operational evaluation elements into the certification design process as foreseen in the Basic Regulation1. Available operational suitability data are then referenced in the applicable Type Certificate Data Sheet (TCDS).

Sofema Online (SOL) www.sofemaonline.com considers the role and purpose of OSD.

Introduction Operational Suitability Data (OSD)

The European Commission published OSD requirements on 27 January 2014 requiring aircraft (and Helicopter) manufacturers, to submit data that EASA considers important for safe operations.

Operational Suitability Data (OSD)” means data, which are part of an aircraft type-certificate, restricted type- certificate or supplemental type-certificate, consisting of all of the following:

Considerations by Sofema Online (SOL) www.sofemaonline.com looking at best practices to implement a Cyber Risk Mitigation Process within your organisation.

Introduction

Cyber security is not just about external protection of your data and information from external threats, we also have to consider any internal exposure as well.

To cover all potential eventualities, we need to develop an organisation risk mitigation strategy for managing cyber risks.

Sofema Aviation Services (SAS) www.sassofia.com looks at the current cyber climate and considers the challenges which the industry faces.

Aviation cyber security may be considered as the application of technologies, processes and controls to protect systems, networks, programs, devices and data from cyber-attacks. It aims to reduce the risk of cyber-attacks and protect against the unauthorised exploitation of systems, networks and technologies.

The possibility for malicious aviation cyber acts continue to threaten the integrity of the aviation system and the potential grows almost daily. A continuing challenge is a task of identifying potential cyber vulnerabilities across many different and often complex aviation systems, some integrated and some disparate.

SofemaOnline (SOL) www.sofemaonline.com Considers Attitudes & Techniques which lead to a successful outcome when negotiating.

Making Concessions

Try to avoid making the first major concession, avoid creating the perception that the other party can raise their anticipated or expected outcomes.

» Take the early proceedings step by step - the stronger your entry position the better will be your likely outcome.

SofemaOnline (SOL) www.sofemaonline.com considers best practices related to the use of our Emotional Intelligence to develop a negotiating advantage.

Introduction

The emotionally intelligent negotiator needs to be proficient in the following areas:

» The ability to identify one's own emotions and those of others
» The ability to use our emotions particularly related to analysis
» Able to apply Emotional Intelligence to the Art of the Negotiation

SofemaOnline (SOL) www.sofemaonline.com considers techniques how to engage in resolving a conflict the different strategies to be considered as part of developing our negotiating skills.

Introduction - Do we Embrace or Fear Conflict?

It is a normal human reaction for many people to stay away or in extreme cases to fear conflict.

It is also normal that we want everyone who engages with us to be satisfied. In fact, a degree of conflict is a healthy part of any discourse.

Conflict means that people are actively negotiating their expectations with the other party.

Sofema Online (SOL) www.sofemaonline.com considers the challenge of performing a QA audit of an SMS system

Introduction

SMS is a business system just like any other, so as part of our Compliance Auditing obligations we will be looking at the following elements as suitable for our auditing activities.

1. Management
2. Documentation
3. Competence
4. Training

Sofema Online (SOL) www.sofemaonline.com considers key aspects related to Aircraft redelivery Negotiations

Introduction

The differing objectives of both operators and lessors can often result in the return condition of the aircraft coming under particular scrutiny on redelivery.

Over thirty percent of the additional end of lease costs is typically related to engines, which are not only extremely valuable also carry potentially significant liability (In some cases generating costs well in excess of 500,000 USD)

Introduction by Sofema Aviation Services (SAS) www.sassofia.com – SAS EASA Compliant Aviation Quality Audit Training Programs have more than 30 Years of relevant commercial aviation experience sitting behind our courses. This level of experience enables us to offer the most practical and immersive training experience.

See Course Details here https://sassofia.com/course/easa-compliant-aviation-quality-assurance-senior-and-lead-auditor-course-5-days/

Introduction to our 5 Day EASA compliant course specifically developed for building competence related to Aviation Quality Assurance Senior and Lead Auditors.

Sofema Online (SOL) www.sofemaonline.com considers the fundamental elements related to an EASA compliant Quality Assurance (Compliance System)

Introduction

Consider the following role definitions and responsibilities :

» First that the Accountable Manager is responsible for the Quality System which includes both elements of Quality Control and Quality Assurance;

» Second The Quality Assurance Manager (Compliance Manager CM) is responsible for the auditing of all Compliance related elements of the organization system.

Sofema Online (SOL) www.sofemaonline.com takes a deep dive into how the two business areas of Quality & Safety relate to each other.

Introduction

There are many misconceptions and misunderstandings regarding aviation Safety Management Systems (SMS) and Quality Management Systems (QMS) (Also Known as Compliance Management – CM)

The following is intended hopefully to clear up this misunderstanding regarding QMS and SMS – together they offer many common methods and techniques, but provide different outcomes and objectives:

Sofema Online (SOL) www.sofemaonline.com considers best practices related to key negotiating Tactics.

Negotiation – Process or Event?

In fact, the negotiation should be considered as a process rather than an event, in turn, this highlights the importance of building relationships as a key driver to successful negotiations.

» Poor Negotiators will try to control the conversation attempting to sell their position to the other side.
» Good Negotiators will listen intently to understand red flags and develop appropriate responses.

SofemaOnline (SOL) www.sofemaonline.com considers the different strategies to be considered as part of developing our negotiating skills.

Introduction

Always start with a strong understanding concerning the type of negotiation you are facing. In reality, every negotiation is about finding & distributing value. Every effort should be made to keep negotiations friendly and constructive.  

Having a good understanding regarding the value expectations of each side together with an awareness of what is available – both from a tangible and intangible point of view. (It is seldom that negotiation is limited to the visible options, there is always the possibility for creative strategies)

Steve Bentley CEO of Sofema Aviation Services (SAS) www.sassofia.com explains the role of the training material presented by SAS & SOL (Sofema Online) and considers the obligations of the receiving organisation 

Introduction

Sofema Aviation Services was founded back in 2008 – currently, we provide over 550 Classroom & Webinar Courses and over 220 Online courses through our sister site www.sofemaonline.com

Since the beginning of Jan 2020, we have had over 17500 enrollments in our regulatory training.

SofemaOnline (SOL) www.sofemaonline.com considers best practices related to the Technical Library OPS.

Access Control

The Main Library Operates as a secure and controlled business area – Satellite Libraries are controlled by the business area appropriate to Library Location.

Persons authorized to access the main library are

» All Library Staff
» Quality Assurance Personnel

SofemaOnline (SOL) www.sofemaonline.com considers the key processes for the management of the Aviation Technical Library.

Introduction – Aircraft Technical Library      

The Aircraft Technical Library provides for an established managed facility to control and deliver technical information throughout the business.

The Technical Librarian ensures that all publications and libraries required for the operation of the airline or Aircraft Maintenance Facility are and remain current.

SofemaOnline (SOL) www.sofemaonline.com considers best practice related to the provision of an effective Maintenance Repair Organisation (MRO) / Continuing Airworthiness Management Organisation (CAMO) Aircraft Technical Library.

Introduction

Strong Management of Technical documentation is an imperative for a well-run organisation. The effective administration of technical documentation and management of related aviation publications should never be overlooked and can adversely affect smooth-running and operational effectiveness if not managed to a high level.

The management of technical manuals and documents which are related to the establishment & maintenance of the aircraft, as well as to support the continued demonstration of organisation compliance with regulatory requirements is of critical importance to the success of the organisation.