Sofema Online (SOL) www.sofemaonline.com considers the role and responsibility of the Ground Handling Agent during an Operational Emergency.

Introduction

It is not usual for Operators to have their own Ground Handling Support Staff at Destination Airports and in any event to only have a very small core group of “own staff” at a given airport. As such it is typical to rely on the Ground Handling Agent (GHA) for direct support in the event of a crises which affects the operator’s aircraft or passengers.