SofemaOnline reviews the errors specifically attributable to interaction with documentation in the production of task cards and other maintenance data.

Introduction

It is both understood and recognized that certain aircraft maintenance errors are strongly linked to the issue of documentation both related to its content as well as the lack of use/engagement.

Related to technical authorship the primary concern is that the technician may misunderstand the information/context and as a result use their own knowledge instead of seeking clarification of a potential anomaly.

Case Study (Based on Data gathered following investigation & workshops)