EASA Regulatory Requirements for a Compliant Quality System

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All EASA Approvals typically provide an independent Quality Assurance Function (EASA Part 21J requires a design assurance system)

The next comment is to consider the EASA “take” on QA & QC (A Quality System Contains Both). QC is embedded in every aspect and element of the Production Process.

The primary objective of EASA Compliant Quality Auditing is to ensure both external and internal compliance with regulatory and organisational procedures.

We have many secondary objectives which are typically organisationally driven rather than EASA-driven. (Nevertheless, such elements provide an indication of the intent and effectiveness of the organisation.)

An example of a secondary objective would be a demonstration of continuous improvement – which would mean a reduction in findings over time for a consistent level of auditing activity.

EASA advises they require the following from the Operator

“The operator must implement and maintain a management system to ensure compliance with these essential requirements for operations and aim for continuous improvement of this system.”

We can reasonably consider this as a read-across for all held approvals.

How to Deliver Continuous Improvement?

1. Management Team Behaviour

The support of an organization’s Management Team is usually cited as a major contributor to the success of any continuous improvement initiative.
Evidenced by:
a) Demonstrating Support for both general and Specific
b) Providing Guidance
c) Ensure adequate resources and follow-up

2. Proactive Behaviour and Attitude to Positive Change

- Willing to invest time and effort to achieve the required change
- Focus on long-term solutions not just dealing with the immediate issue
- Addressing the Root Cause of a problem in a meaningful way
- Work smarter, not harder!

3. Focus Focus and Focus

It is of the utmost importance to ensure sufficient momentum to ensure the changes are not forgotten and we can deliver successful continuous improvement programs.
We must understand that any improvement is most likely to succeed if it is developed into a long-term practice that needs to permeate everything an organization does.

4. Looking more towards the Horizon

a) Move the focus out from monthly or quarterly targets
b) Develop an appropriate mindset regarding long-term objectives
c) Be able to accept “some” short-term pain where there is a long-term potential benefit

Sofema Aviation Services provides more than 45 Quality assurance-related EASA regulatory compliant and vocational training courses.

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