Human Factors in Aviation - Considers Complex Systems

Sofemaonline.com offers online training including EASA Part 66 Module 9 Human Factors compliant training for third country workshop personnel 

What do we Mean by Complex Systems?

Essentially all large modern aircraft can be described as complex systems. But this is just the beginning because integrated organisations are also in themselves complicated systems and the combination of both together creates multiple exposures within the realm of Human Factor related errors, incidents & accidents.

Engaging with Complex Systems

Within the aircraft environment, a simple system should cause no problems in itself, with engineers being trained and possessing the appropriate competence to fully engage with the challenge of addressing the various problems.

However, for more complex systems the required interaction may prove to be more difficult to achieve and as a result, the possibility of Human Factor exposures increase. 

Additionally, in the case of Complex Aircraft Systems - Specific training should ensure the delivery of the correct balance between detailed system knowledge and the ability to perform analytical troubleshooting.

Complex System Mitigation

A small increase in cost can deliver a measurable advantage related to reduced workload and physiological stress on individuals. How? 

- By introducing improvements in planning, organizing as well as good communication strategies throughout the business help tasks to be completed in an effective and efficient way.

Managing a Safe Working Environment

Managing safety with a complex environment like aviation requires a systematic approach which focuses on the integrity of the overall system. Essentially this must address not only the structure of the business but also to consider all the interactions and inter-dependencies between the different elements within the entire system. 

Typically, decision-makers such as high-level managers, designers, and even regulators are in the best position to engage with appropriate remedial action. 

Such a deep cut within a multi-system approach is able to focus on organizational deficiencies as well as other factors, for example, competence or management and oversight related which may lead to the potential for safety deficiencies. 

Sometimes there is a latent creep where small defects build up over time until a trigger point is reached at which point “something” happens – incident or accident!

SAS & SOL offer training in Human Factors, Safety Management Systems Implementation & Management, Maintenance Error Management, and Training for Trainers in a Human Factors and Maintenance Environment. For details please see www.sassofia.com & www.sofemaonline.com or email office@sassofia.com & online@sassofia.com