Aviation Leadership and Management Skills Development - Delivering Operational Excellence
Sofema Online (SOL) www.sofemaonline.com looks at the best practices which lead to operational excellence.
Introduction – What do we mean by Operational Excellence.?
Developing Technologies are able to quickly disrupt the status quo of what could be considered as traditional industries and the conventional marketplace.
There are no longer significant barriers for competitors to enter the marketplace and changes can often occur in a matter of months
Essentially Operational Excellence looks at managing the Key Challenges by being able to expeditiously adapt to the changing market conditions which provide a significant challenge to our business.
One interpretation of Operational Excellence would be to describe it as the execution of the organizations business strategies in a more effective and consistent way than the competition, together with
» Lower operational risk,
» Lower operating costs, and
» Increased revenues relative to the competitors
With Operational Excellence, we are able to engage with Transformation in a cost-effective using rapid, agile, and flexible solutions.
What is the Difference Between Operational Excellence & Continuous Improvement?
» Continuous improvement is an incremental process that is ongoing and is aimed at improving an organization’s processes, products, or services.
» Conversely, operational excellence can be considered a mindset whereby we embrace a number of principles and tools which we employ to create sustainable improvements to our organization.
Note - Please do not consider operational excellence as a pre-defined set of activities rather consider it as a way of embracing an “open approach” mindset that we should strive to embed within and throughout our organization.
Examples of Threat Drivers
» Rising customer expectations,
» Ever-Expanding Marketplace
» The growth of online & “E” Markets
» Digitization
o Artificial Intelligence
o Robotic Process Automation,
o Machine Learning,
o Internet of Things,
o Cloud Computing,
o Data Analytics,
o 3D Printing,
o Mobile Applications.
Operational Excellence – Where to Start?
No matter the business, we should all agree that there is usually one area (at least) that could be improved.
The challenge is how to embrace this change in a meaningful way to provide a meaningful benefit for the organization?
» To start with a major initiative.?
» Total upheaval throughout the entire business.?
» Slowly and more gradually over time.?
Operational Excellence Key Challenges
» Being able to rethink operations from a to z
» Failure to innovate fast enough.
» Be able to Incorporate digitalization where it creates added value.
» To embrace advanced technologies throughout the business
» Implementing effective Change Management programs.
» How to Embrace Corporate Culture Change
» Ensuring Appropriate Leadership
» Ensure appropriate manpower and resources.
Next Steps
Sofema Online introduces a new series of courses focused on the development of Soft Skills Aviation Leadership and Management Skills Development - see here for details of our Aviation Leadership Diploma:
