Steve Bentley MD of Sofema Aviation Services www.sassofia.com explains

It is very healthy within the organisation to ensure that the Post Holder is able to deliver Compliance Independently of the QM (CM) - Explain

Consider the Role of the Aviation Quality System within the European Aviation Safety Agency “EASA”

Consider the following role definitions and responsibilities:

- First, that the Accountable Manager is responsible for the Quality System which includes both elements of Quality Control and Quality Assurance;

Our goal is typically two fold:

1. To reduce our accident and incident rate on a continuous basis so that we see an improvement year on year
2. To identify latent exposures which can adversely impact us, and to develop mitigations before they become a problem

To ensure the best possible oversight, we need to make sure that our reporting processes within both our QMS & SMS are effective, to do this we need to ensure we have good reporting systems and effective data capture.

The Data gathered through internal and external audits together with other information will provide a sound indication for the management as to whether we are achieving our objectives.

Surveys can also provide a significant insight into the actual perception felt by the staff, and measure the effectiveness of the communications processes.