Sofema Aviation Services (www.sassofia.com) considers the various factors associated with Root Cause Analysis (RCA) and how to embrace the opportunities presented to drive improvements and efficiencies.
Introduction
Q - What is Root Cause?
A - In essence, It is the process of understanding what went wrong & why it does not fix anything simply it aids understanding.
Steve Bentley CEO of Sofema Group (www.sassofia.comwww.sofemaonline.comwww.aets-sofema.com) considers the issues typically connected with a lack of “Management Team” engagement when considering Aviation Errors and the potential consequences which result.
Root Cause Analysis – Good, Bad, or Indifferent - How Was it For You?
Since Jan 2020 Sofema Has awarded over 20,000 Certificates to Delegates. It is fair to say that our level of engagement with the Industry places us in a unique position to understand many of the problems and the resultant pain which our clients feel.
When investigating problems we should all aim to understand the difference between addressing the symptoms of a problem versus understanding the contributing factors and finally understanding the Root Causes of a given situation or problem.
If we can look deeper and to address on the way all Root Causes as well as Contributing Factors, then we can consider how to fix the underlying disconnects in the system and processes so that that the problem hopefully goes away and does not re-occur.