Blog posts tagged in Aviation Leadership

Sofema Online (SOL) considers best practices together with the biggest challenges concerning effective communication of organisational business change.


Effective communication is a critical component of successful change management in the workplace. It is important to develop a clear communication plan which outlines the key messages, channels, and timing of your communication. The communication should be focused and aimed specifically at the target audience.

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Sofema Online (SOL) considers the effect of embracing NLP (Neuro-linguistic programming) techniques as part of our strategy to persuade.

Introduction What Does NLP Do?

» NLP operates through the conscious use of language to bring about changes in someone's thoughts and behavior.
» NLP tries to detect and modify unconscious biases or limitations of an individual's map of the world.

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Sofema Online (SOL) takes a look at the challenges HR face in the Conflict Zone as Part of our Aviation Leadership Development Program.

See here for details of our Aviation Leadership and Management Skills Development Diploma.


To start by understanding the point where a disagreement becomes a conflict, moreover to consider that it is seldom necessary for a disagreement to require mediation. However, once the engagement moves to the personal (either by specific behaviour – rude or anti-social) or even borderline aggression it becomes time to act.

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» Considerations Related to Building Trust in Sales with Improved Communication
» Building Trust in Business Relationships

Sofema Online (SOL) considers key aspects of building strong & effective communications with corporate and private customers.


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Sofema Online (SOL) considers the essential aspects of modification activity during lease acceptance, transition & return.

Multiple options are on the table related to:

» What work will be performed (Returning Lessee or New Lessee or Outsourced)?
» Who will perform the work?
» Who will pay for the work or is a rental offset appropriate?

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SofemaOnline (SOL) Considers Attitudes & Techniques which lead to a successful outcome when negotiating.

Making Concessions

Try to avoid making the first major concession, avoid creating the perception that the other party can raise their anticipated or expected outcomes.

» Take the early proceedings step by step - the stronger your entry position the better will be your likely outcome.

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SofemaOnline (SOL) considers best practices related to the use of our Emotional Intelligence to develop a negotiating advantage.


The emotionally intelligent negotiator needs to be proficient in the following areas:

» The ability to identify one's own emotions and those of others
» The ability to use our emotions particularly related to analysis
» Able to apply Emotional Intelligence to the Art of the Negotiation

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SofemaOnline (SOL) considers techniques how to engage in resolving a conflict the different strategies to be considered as part of developing our negotiating skills.

Introduction - Do we Embrace or Fear Conflict?

It is a normal human reaction for many people to stay away or in extreme cases to fear conflict.

It is also normal that we want everyone who engages with us to be satisfied. In fact, a degree of conflict is a healthy part of any discourse.

Conflict means that people are actively negotiating their expectations with the other party.

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• Leadership Training For Aviation Professionals

• Aviation Soft Skills Training for Business Managers

Introduction by Sofema Online (SOL)

Communication is a Leadership Core Competency

Within a modern Aviation Maintenance Environment Communication is a “Core Competency”

In fact, being able to interact with our colleagues, supervisors, and subordinates is an essential part of an effective workplace.

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SofemaOnline (SOL) takes a look under the hood and introduces a 14 component Aviation Leadership Learning Path Diploma

SofemaOnline Leadership Program Special Discounted Price until the End of September 375 EUR 

•   The regular price of the courses when undertaken individually - 742.50 EUR
•   Special Price to obtain your Diploma with Sofema Online Learning Development = 455 EUR 375 EUR 
•   The special offer is valid until 30 September 2021!
•   14 Separate Course – Each with a Certificate
•   Pass all courses to Receive your Diploma

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Steve Bentley CEO of Sofema Group ( considers the issues typically connected with a lack of “Management Team” engagement when considering Aviation Errors and the potential consequences which result.

Root Cause Analysis – Good, Bad, or Indifferent - How Was it For You?

Since Jan 2020 Sofema Has awarded over 20,000 Certificates to Delegates. It is fair to say that our level of engagement with the Industry places us in a unique position to understand many of the problems and the resultant pain which our clients feel.

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SofemaOnline (SOL) considers the optimum process for Effective Marketing Perceptual Mapping

Positioning Considerations

Part of the company psyche is to understand where we want to be positioned related to our competitors.

Companies use differentiated brand benefits as a way to stand out from competitors. Ultimately our customers are going to decide how they will react to a company's brand and will “self” position relative to other businesses.

Therefore, we can use an assessment of our position to understand how the company's brand fits into targeted market segments relative to its competitors.

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Introduced by SofemaOnline (SOL) considerations related to Leadership in Aviation.

How Important is Effective Leadership?

The simple answer is very. The Aviation Leader heads up a system that is focused on delivering an aviation product or services which has safety consequences.

Leadership is a combination of personal attributes together with a broad set of skills.

Poor or ineffective leadership is a weak link in a chain that breeds other system weaknesses as well as myriad inefficiencies ultimately leading to both poor performance and wasted investment.

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Sofema Online (SOL) considers the best practices to achieve the desired outcome when dealing with Workplace Conflict & Conflict Management within an Aviation Environment.

Leadership Considerations

  • Leadership is a process whereby an individual influence a group of individuals to achieve a common goal.
  • Leadership can also be characterized as the ability to inspire trust, build relationships, encourage followers.
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How to Write a Business Plan Presented by SofemaOnline (SOL)


Business plans usually include detailed information which is not only essential but can improve significantly the chance of success.

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It is a simple truth that Effective Managers and Team Leaders enable the development and optimization of our business leading to opportunities to drive efficiency and cost-saving.

As well as focusing on the needs of the Manager and Business area owner to respond in an effective way to the challenge of managing a team. The training courses support effective communication strategies and provide for an understanding of the various techniques used in effective management. 

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Sofema Online(SOL) offers survival guidance for your business.

Please see the end of the article for the SOL Aviation Leadership Diploma Program - Grow your management competency with this early bird special offer.

Share Status with Financial Providers – No surprises

Banks very quickly become nervous so ensure regular dialogue with your lender always provides the earliest possible warning so that the best outcomes can be achieved.

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SofemaOnline (SOL) takes a look at the benefit of developing leadership skills as well as growing personal competence.

Seize the moment – 12 Course Certificates plus a Diploma with Sofema Online Virtual Aviation Academy for only 250 Euro – limited offer see below!


Leaders are aware of the potential impact of their decision good or bad and have the capacity to make what can be hard decisions moreover leaders know what they want to achieve and have the strength of character to pursue their objectives even in the face of opposition and often in spite of failures.

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Introduction by Sofema Online 

Without a doubt, Body Language impacts executive presence. We need to recognise this and to embrace every opportunity to show that we are relaxed, comfortable and confident.

Different People - Different Culture

Whilst our body language is different we can promote the focus on specific elements

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Introduction by Sofema Online

Without doubt we face multiple distractions in the workplace and during meetings. Mobile Phones, Laptops. Emails & Text Messages to name but a few.

Without meeting discipline and etiquette people will slip into “bad practices”.

By addressing in a good way, the common distractions, our meetings will become more productive, and even take less time.

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