Sofema Online (SOL) www.sofemaonline.com looks at the basic steps to deliver conflict resolution in the workplace.
Introduction
Any conflict in the workplace (regardless of its source will not be without a certain degree of stress).
and whilst conflict will be inevitable from time to time, it is important to maintain a professional approach and to preserve a positive relationship.
It is essential that act at the earliest possible opportunity, swiftly and effectively dealing with the issue in the most appropriate way. Consider the following points: