Sofema Online (SOL)  www.sofemaonline.com considers the contents of the following online course: SMS for Accountable Managers, Nominated Post Holders and Key Executives

Introduction

This is a high-level SMS course specifically designed for executives and the leadership team who need to demonstrate a broad level of knowledge across the whole SMS Ecosystem.

The course covers a wide range of SMS-related subjects and attempts to answer key questions

Sofema Aviation Services (SAS) www.sassofia.com considers the processes by which we can manage conflict in the workplace

Introduction

There is no one size fits all solution to conflict which is why we consider several different possibilities to consider and to choose the most appropriate. A key benefit is being able to step back and take a holistic view of the situation you see before you.

Considering Different Conflict Management Approaches:

» Considerations Related to Building Trust in Sales with Improved Communication
» Building Trust in Business Relationships

Sofema Online (SOL) www.sofemaonline.com considers key aspects of building strong & effective communications with corporate and private customers.

Introduction

Sofema Online (SOL) www.sofemaonline.com considers the best practice to “ethically” help your audience make an informed decision.

Introduction

Mastering the art of speaking persuasively will help you achieve the outcomes you seek as well as motivate the audience to “buy-in” to your proposal or to take a specific action or follow your lead.

Our goal is to:

Sofema Online (SOL) www.sofemaonline.com considers best practices related to key negotiating Tactics.

Negotiation – Process or Event?

In fact, the negotiation should be considered as a process rather than an event, in turn, this highlights the importance of building relationships as a key driver to successful negotiations.

» Poor Negotiators will try to control the conversation attempting to sell their position to the other side.
» Good Negotiators will listen intently to understand red flags and develop appropriate responses.

SofemaOnline (SOL) www.sofemaonline.com considers the different strategies to be considered as part of developing our negotiating skills.

Introduction

Always start with a strong understanding concerning the type of negotiation you are facing. In reality, every negotiation is about finding & distributing value. Every effort should be made to keep negotiations friendly and constructive.  

Having a good understanding regarding the value expectations of each side together with an awareness of what is available – both from a tangible and intangible point of view. (It is seldom that negotiation is limited to the visible options, there is always the possibility for creative strategies)

• Soft Skills Training For Aviation Professionals
• Aviation Soft Skills Training for Business Managers

Sofema Online (SOL) www.sofemaonline.com - Introducing Aviation Leadership and Management Skills Development Diploma

https://sofemaonline.com/lms/courses/268-aviation-leadership-and-management-skills-development-diploma/preview

SofemaOnline (SOL) www.sofemaonline.com takes a look under the hood and introduces a 14 component Aviation Leadership Learning Path Diploma

SofemaOnline Leadership Program Special Discounted Price until the End of September 375 EUR 

•   The regular price of the courses when undertaken individually - 742.50 EUR
•   Special Price to obtain your Diploma with Sofema Online Learning Development = 455 EUR 375 EUR 
•   The special offer is valid until 30 September 2021!
•   14 Separate Course – Each with a Certificate
•   Pass all courses to Receive your Diploma

Sofema Online (SOL) www.sofemaonline.com considers the importance of setting the correct pricing

Introduction

Developing both a credible price structure together with an efficient pricing strategy is an important aspect of business success.

       » How are the products arranged to show their value
       » How to direct customers to a profitable choice
       » How to Upsell
       » The Effect of using Price Anchors

Sofema Online looks at best practice Meeting Facilitation

Introduction

Well facilitated meetings are far more productive than meetings that carry on in a relatively uncontrolled manner.

It is should be clear that people will more motivated and engage more willingly in group dialogue when they can see a clear connection to what’s in it for them.

Understand that the role of a facilitator is not to be an expert rather to create an environment where people can freely engage with the meeting objectives.

Sofema Aviation Services www.sassofia.com looks at the challenges to ensure we deliver the strongest possible presentation

Presentation is the Key to Success

The challenge is to maximum the effectiveness of the time we can commit to developing the presentation. Typically, you will be time constrained with many obligations. Nevertheless, it is essential we complete all the elements to prepare a presentation which:

a) We can be proud off

b) More importantly it is well received by the audience or delegates

Coming to Terms with Public Speaking

Sofema Aviation Services www.sassofia.com looks at the challenges faced (and overcome) by successful public speakers.

As in all skill-based activities, practice makes if not perfect, for sure a better performance. We should therefore strive to connect with the audience in a personal way. If we can consider the audience as a collection of individuals rather than a group, we should generally feel more relaxed about speaking in public.

Connecting with the audience in such a way as you can demonstrate empathy and to address their specific needs, concerns and objections.

SofemaOnline – www.sofemaonline.com  considers the role of Dynamic Communication

Communication is actually a very dynamic process going far beyond the words we say. Whilst Communication essentially encompasses both language and speech it includes also the ability to share our thoughts and experiences in a meaningful way using other ways and means, for example body language.

Another way to look at Communication is to accept that it is a broadband process which is essentially made up of many single band processes. Consider that the actual speech used as well as each different type of non-verbal aspect can be considered as single elements that together make up the broadband process of communication.

We are able even without realizing that it is taking place to process multiple modes of communication is an automatic, part of our problem is that we do not even need to hear all of what is being said before we have begun to formulate our response!